Q: How does it work?
A: It’s easy! Just scan your member ID during checkout at the concession stand and let us know you’d like to apply a credit (or several) to your purchase. We’ll apply the value of your credit (the total amount you paid for 1 month of Movie Club membership) towards your total. You still get your 20% savings too!
Q: Do I have to use my credit?
A: No way! How you use your Movie Club credits is completely up to you. Credits will continue to be valid for tickets and will roll over if unused… this is just an extra way to enjoy them at Cinemark!
Q: Can I apply more than 1 credit to my purchase?
A: Absolutely! There’s no limit to the number of credits you can apply… treat yourself or the whole gang using your Movie Club credits!
Q: How much is my credit worth?
A: Your credit will apply the same amount you paid for your Movie Club membership (PLUS any tax paid) to your concession total. Your 20% savings as a Movie Club member AND any Cinemark Movie Reward discounts you want to use will also be applied before your credit value, so the savings keep stacking.
Q: What if my total is less than the value of my credit?
A: The full credit value must be applied if you opt to use your credits, and we’re unable to return any unused portion of a credit.
If your order total is less than your credit is worth, we recommend adding that extra snack you’ve had your eye on… remember, you get 20% off as well!
Q: What can I buy with my credit?
A: In addition to tickets, your credits are now good towards ANY concession food or drink purchase. Popcorn, drinks, candy, hot dogs… whatever you’re craving! You can even use it at Cinemark restaurants. The only thing credits can’t be used for is alcohol.
Q: Can I refund my concession transaction and get my credit back?
A: Yes! If for any reason you need to refund your concession purchase, your credit will be automatically added back to your account and any additional money exchanged will be refunded.
Q: Can I use my credit for online concession ordering?
A: Right now, using your credit for concessions is only available for in-theatre purchases. But don’t worry, we’re hoping to expand to online concession orders soon!