Scan at the box office and concession stand to earn points and unlock rewards and use your Movie Club credits.
Welcome! We're here to help.
Unable to make your movie? Refund your ticket purchase.
View upcoming tickets and confirmation numbers.
View your purchases for movie tickets, VR, and more.
Having trouble logging in? Reset your password.
Update your profile information, shipping information, and payment methods.
Edit your payments used for Cinemark.com purchases.
Edit your payment method for Movie Club.
Have a gift card? Register it here.
Looking for a gift? Purchase a Gift Card.
View number of available credits for your Movie Club account.
View detailed list of Movie Club credit usage and renewals.
View recurring transaction details for previous monthly payments.
Browse the Frequently Asked Questions to learn more about Cinemark Movie Club.
Browse the Frequently Asked Questions to learn more about Private Screenings & Meetings.
Browse the Frequently Asked Questions to learn more about Cinemark Movie Club Gifting.
Information on buying, registering, reloading and purchasing tickets with Cinemark gift cards.
How to buy and pick up tickets, request refunds, and other purchase-related questions.
See all Frequently Asked Questions
Your Browser Location May Be Disabled
Allow Cinemark to get your location by enabling location services in your browser settings.