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Accessibility at Cinemark

Accessibility at Cinemark. Everyone deserves to enjoy their cinematic experiences to the fullest.

We strive to ensure a comprehensively inclusive moviegoing experience for all our guests. That’s why we’re movie theater accessibility-equipped, offering Closed Caption, Assisted Listening, and Descriptive Narration technologies, and accessible seating—both Wheelchair Spaces and Companion Seats.


Illustration of a headset next to the words Assisted Listening. Assisted Listening.

Ask a Cinemark associate for a Ultra Stereo Headset, which provides the guest with personal amplified sound featuring separate audio tracks, or a Neck Loop device, which connects directly to the guest’s T-Switch hearing aid or implant.


Illustration of a sign with the words Open/closed captioning. Open/Closed captioning.

What is closed captioning technology? Ultra Stereo Closed Caption Receivers and Closed Caption screen kits are devices that attach directly to the guest’s cupholder, displaying captions throughout screening. Ask a Cinemark associate about Closed Caption to get set up at your next movie.


Illustration of earbud headphones next to the words. Descriptive narration. Descriptive narration.

Ask a Cinemark associate about Descriptive Narration, and they will provide an Ultra Stereo Headset, and/or a Neck Loop device, which will transmit detailed narration throughout the screening.


Illustration of a wheelchair next to the words Accessible Seating. Accessible seating.

Reserve Wheelchair Accessible seats when you purchase tickets or ask a Cinemark associate about Wheelchair Spaces and Companion seats. Each auditorium is equipped to accommodate wheelchair users and the people with whom they are attending a screening.

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